Help Center

FAQ – ThaiFoodDelivery

Frequently Asked Questions

Help Center — your guide to ordering authentic, freshly cooked Thai food delivered straight to your door. Browse the questions below to find everything you need — from placing your first order to allergy information and delivery areas.

About Us
ThaiFoodDelivery is run by Sireeya, born in Bangkok, Thailand, with over a decade of experience in Thai food — from front-of-house to the kitchen. She previously owned Citrus Restaurant and Bar on the island of Koh Lanta. She now lives in Burton-on-Trent and runs the business under the trading name Sireeya’s Taste of Thailand, with Rob handling deliveries and customer enquiries.
The business is based in Branston, Burton-on-Trent, Staffordshire.
Ordering
Browse the menu on the website, add your chosen dishes to your cart, and select your preferred delivery date and time slot at checkout. Orders must be placed through the website — phone bookings are not accepted.
For large orders, we kindly ask that you place your order at least one day ahead to ensure the freshest ingredients and the best quality dishes. If you’d like a specific delivery time slot, booking in advance is also recommended.

That said, you can place an order on the evening — however, as all dishes are cooked fresh to order, please be aware that delivery can take 45 minutes to 1 hour from the time of booking.
The minimum order is £20.00.
Yes! You’re welcome to indicate any special requests or food preferences when placing your order, and Sireeya will do her best to accommodate them.
Menu & Food
The menu features a range of authentic Thai dishes including starters, main courses, and drinks. Popular items include Chicken Satay, Thai Green Curry, Pad Kra Pao, Tom Yam Soup, Som Tam Thai (papaya salad), Fried Rice, Goong Hom Pha (crispy wrapped prawns), and many others.
Yes. Every dish is cooked fresh to order. By ordering in advance, Sireeya is able to source the freshest ingredients and cook each dish to perfection according to your preferences.
Absolutely! On each dish’s page you’ll find a spice level selection where you can choose your preferred heat. Please be aware that “medium spicy” can be quite hot for some people, so if you’re sensitive to spice, we’d recommend choosing a little bit spicy to start.
Yes. Many dishes can be prepared with tofu or vegetables as an alternative to meat or fish. Please indicate your dietary preference when ordering and Sireeya will adjust the dish accordingly.
Allergies & Dietary Information
Each menu item has its allergy information listed on its individual product page. If you have any allergies or dietary requirements, please let us know when ordering.
Many traditional Thai dishes use fish sauce as part of their authentic flavour. However, if you have an allergy or dietary preference, fish sauce can be substituted with salt. Similarly, oyster sauce can be replaced with mushroom sauce — just note this when placing your order.
Common allergens found across the menu include: fish sauce, oyster sauce, peanuts, prawns, eggs, milk, sesame seeds, sesame oil, soy sauce, and soybean sauce. Always check the individual product page for allergen details and contact us if you have any concerns.
Yes. Dishes that use oyster sauce can be adjusted to use Lee Kum Kee Mushroom Vegetarian Stir-Fry Sauce, which is advertised as gluten free. Please note this preference when placing your order and Sireeya will make the substitution for you.
Delivery
Deliveries are made within approximately a 15–20 minute radius of Branston, Burton-on-Trent. This includes nearby towns and villages such as Alrewas, Barton Under Needwood, Castle Gresley, Drakelow, Fradley, Hatton, Hilton, Newhall, Rolleston, Stapenhill, Stretton, Swadlincote, Tatenhill, Tutbury, Walton Upon Trent, and Winshill. A delivery fee is applied at checkout based on your location — please select the correct delivery zone when ordering.
Deliveries are handled by Rob, who customers frequently praise for being friendly, prompt, and ensuring food arrives hot and fresh.
Sireeya provides an update by email when your order is on its way.
Our driver will attempt to contact you. Please keep your phone accessible at your chosen delivery time.
Contact & General
You can get in touch by emailing orders@thaifooddelivery.co.uk. You can also reach Rob by calling, texting, or WhatsApping 07301 033290. Orders must be placed through the website — phone bookings are not accepted.
Customers consistently praise the authenticity, freshness, and flavour of the food — with many saying it transports them straight back to Thailand. They also regularly highlight the excellent value, noting generous portions and high-quality fresh ingredients as making ThaiFoodDelivery stand out from other local options. Read all our guest reviews here →

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